Privacy policy

Privacy Policy

ENPLANA GROUP Co., Ltd. (hereinafter referred to as "the Company") has established the following privacy policy regarding the handling of personal information in the e-commerce services (hereinafter referred to as "the Service") provided by the Company.

1. Details of Personal Information Collected

The Company may collect the following personal information:

  • Name
  • Address
  • Phone number
  • Email address
  • Purchase history
  • Credit card information
  • Identity verification information (limited to certain countries)

2. Purpose of Using Personal Information

The personal information collected will be used for the following purposes:

  1. To manage the shipment and delivery of products
  2. To respond to customer inquiries (customer support)
  3. To conduct marketing activities and improve the Company's services
  4. To comply with legal or regulatory obligations

3. Methods for Managing Personal Information

The Company strictly manages the personal information it collects and implements appropriate security measures, including encryption, to prevent unauthorized access, loss, damage, alteration, and leakage.

4. Provision of Information to Third Parties

The Company will not provide personal information to third parties without customer consent, except in the following cases:

  • When providing information to delivery companies within the scope necessary for product delivery
  • When providing information to payment processing companies within the scope necessary for payment processing

5. Procedures for Disclosure, Modification, and Deletion of Personal Information

Customers can request the disclosure, modification, or deletion of their personal information through the following methods:

  • Deletion: Submit a request via the Company's contact form.
  • Modification: Customers can log in to their member page and make changes directly.

6. Use of Cookies and Tracking Technologies

The Company may use cookies and tracking technologies for the purposes of access analysis and service improvement.

7. Contact Information

For inquiries regarding the handling of personal information, please contact us via the contact form on this website.

8. Changes to the Privacy Policy

The Company may update this privacy policy as necessary. Any changes will be notified on this website.

End of document